Privacy Policy

1. Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SWS GLOBAL SOLUTION SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to SWS GLOBAL SOLUTION SDN. BHD., accessible from swsglobalsolution.work
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Information We Collect

We may collect and process the following personal information from You when You use Our Service:

  1. Personal Identification Information – Name, email address, phone number, shipping and billing address.
  2. Order Information – Details of Goods You purchase, payment information, and delivery preferences.
  3. Technical Information – IP address, browser type, device information, and usage patterns on Our website.
  4. Communication Data – Any messages, inquiries, or communications You send to Us.

3. How We Use Your Information

We use Your information for the following purposes:

  • To process and fulfill Your Orders, including delivery and payment verification.
  • To provide customer support and respond to Your inquiries.
  • To send transactional notifications, updates, promotions, and marketing messages (You may opt out at any time).
  • To improve Our Service, website functionality, and user experience.
  • To comply with legal obligations, prevent fraud, and protect Our rights.

4. Sharing of Information

We will never sell or rent Your personal information to third parties. We may share Your information under these circumstances:

  • Service Providers: Third-party vendors who assist in payment processing, delivery, or website operations.
  • Legal Compliance: When required by law, court order, or to protect Our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

  • Our Service may use cookies, web beacons, and similar technologies to enhance Your browsing experience.
  • Cookies help us remember Your preferences, track website usage, and provide targeted advertising.
  • You can manage or disable cookies in Your browser settings, but some features of the Service may not function properly.

6. Data Security

  • We implement appropriate technical and organizational measures to protect Your personal data against unauthorized access, disclosure, alteration, or destruction.
  • While We strive to protect Your information, no transmission over the Internet or electronic storage method is 100% secure.

7. Data Retention

  • We retain Your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  • Once the retention period expires, Your information will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, You may have the following rights:

  • Access, update, or correct Your personal information.
  • Request deletion of Your personal data.
  • Object to or restrict the processing of Your personal information.
  • Opt-out of receiving marketing communications.

To exercise these rights, You may contact Us using the contact information provided below.

9. Third-Party Links

  • Our Service may contain links to third-party websites.
  • We are not responsible for the privacy practices or content of these external websites.
  • We encourage You to read the privacy policies of any third-party sites You visit.

10. Children’s Privacy

  • Our Service is not intended for children under 18.
  • We do not knowingly collect personal information from anyone under 18.
  • If We discover that a child under 18 has provided personal information, We will delete it immediately.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • The updated version will be posted on Our Service with a revised effective date.
  • Continued use of the Service after changes constitutes acceptance of the revised Privacy Policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Johor Bahru, Johor, Malaysia.

13. Contact Us

If You have any questions about this Privacy Policy or the handling of Your personal information, You may contact Us at:

SWS GLOBAL SOLUTION SDN. BHD.
43A, JALAN KEEMBONG 22, TAMAN JOHOR JAYA, 81100 JOHOR BAHRU, JOHOR, Malaysia
Email: swsglblsolution@outlook.com
Phone: 01113269210