Terms & Conditions

1. Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to SWS GLOBAL SOLUTION SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to SWS GLOBAL SOLUTION SDN. BHD., accessible from swsglobalsolution.work
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acceptance of Terms

By accessing or using Our Service, You agree to be bound by these Terms & Conditions and all applicable laws and regulations. If You do not agree with any part of these terms, You must not use Our Service.


3. Use of the Service

  • You must be at least 18 years old or have legal capacity to enter into contracts in your jurisdiction to use this Service.
  • You agree not to misuse the Service or help anyone else do so. Prohibited actions include, but are not limited to:
    • Copying, distributing, or exploiting any part of the Service without Our consent.
    • Attempting to gain unauthorized access to any portion of the Service or its systems.
    • Using the Service for unlawful purposes or to promote illegal activities.

4. Ordering and Payment

  • All Orders placed through Our Service are subject to acceptance and availability.
  • Prices for Goods are subject to change without prior notice.
  • Payment must be made in full at the time of placing an Order using the accepted payment methods.
  • We reserve the right to refuse or cancel any Order for reasons including, but not limited to:
    • Goods being out of stock.
    • Errors in pricing or product description.
    • Suspected fraudulent or illegal activity.

5. Shipping and Delivery

  • Delivery times are estimates only and We are not responsible for delays caused by courier services or other unforeseen events.
  • Risk of loss and title for Goods pass to You upon delivery of the Goods to the carrier.
  • Shipping fees, customs duties, and applicable taxes are Your responsibility unless explicitly stated otherwise.

6. Returns, Refunds, and Exchanges

  • Returns, refunds, and exchanges are subject to Our Return Policy, which can be accessed via Our Service.
  • Goods must be returned in their original condition, unused, and with all original packaging and tags.
  • Refunds will be issued via the original payment method after We inspect and approve the returned Goods.

7. Intellectual Property

  • All content on the Service, including images, text, logos, and designs, is owned by the Company or its licensors and is protected under copyright, trademark, and other intellectual property laws.
  • You are granted a limited, non-exclusive, and non-transferable license to access and use the Service for personal use only.
  • Any unauthorized use of Our intellectual property may result in legal action.

8. Limitation of Liability

  • To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of Our Service or Goods purchased.
  • We make no guarantees regarding the accuracy, reliability, or completeness of any content or information on the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and its employees from any claim, liability, loss, damage, cost, or expense (including legal fees) arising from:

  • Your use of the Service,
  • Violation of these Terms & Conditions, or
  • Violation of any applicable laws or regulations.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or relating to these Terms & Conditions or the use of the Service shall be submitted to the exclusive jurisdiction of the courts of Johor Bahru, Johor, Malaysia.


11. Changes to Terms & Conditions

We reserve the right to modify or replace these Terms & Conditions at any time. The updated version will be posted on Our Service, and the effective date will be updated. Your continued use of the Service constitutes acceptance of the revised Terms & Conditions.


12. Privacy

Please refer to Our Privacy Policy for details about how We collect, use, and store Your personal information. By using the Service, You consent to the practices described in the Privacy Policy.


13. Contact Information

If You have any questions about these Terms & Conditions, You can contact Us at:

SWS GLOBAL SOLUTION SDN. BHD.
43A, JALAN KEEMBONG 22, TAMAN JOHOR JAYA, 81100 JOHOR BAHRU, JOHOR, Malaysia
Email: swsglblsolution@outlook.com
Phone: 01113269210